Privacy Policy

Last Updated: August 22, 2025

Biscotti Italiano is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, biscotti-italiano.com, and purchase our products. Please read this policy carefully.

  1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

  • Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you place an order or contact us.
  • Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we collect when you purchase. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor Square, Inc., and you are encouraged to review their privacy policy. 
  • Usage Data: Information our servers automatically collect when you access the site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the site.
  1. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

  • Process your payments and fulfill your orders.
  • Communicate with you about your order, including sending confirmation and shipping notification emails.
  • Respond to your customer service requests and inquiries.
  • Send you a newsletter with information about new products, special offers, and other promotions, should you opt-in.
  • Monitor and analyze usage and trends to improve your experience with our website.
  • Prevent fraudulent transactions and monitor against theft.
  1. Disclosure of Your Information

We do not sell or trade your personal information. We may share information we have collected about you in certain situations:

  • Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, shipping, and email delivery.
  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law.
  1. Use of Cookies

We may use cookies and other tracking technologies on the site to help customize the site and improve your experience. When you access the site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the site.

  1. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

  1. Your Rights Regarding Your Information
  • Opt-Out: You may opt-out of receiving marketing or newsletter emails from us at any time by clicking the “unsubscribe” link in the email.
  • Access and Correction: You may request access to or correction of your personal data by contacting us using the contact information provided below.
  1. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the “Last Updated” date of this Privacy Policy. Any changes will be effective immediately upon posting the updated policy on the site.

  1. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

sales@biscotti-italiano.com

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